Orders will be shipped within 1-2 working days upon notification of payment received and verification of payment.
All local deliveries are via doorstep courier, by Pickupp.
All international deliveries are via DHL.
1) Local Standard Shipping:
Standard Shipping is a fixed fee of $2.
All Standard Shipping comes with tracking and sms notification from the courier on the day of delivery.
You will receive your order within 3-4 working days.
2) Local Express Shipping:
Express Shipping is a fixed fee of $4.50.
All Express Shipping comes with tracking and sms notification from the courier on the day of delivery.
You will receive your order within 1-2 working days.
Pickupp delivers from Monday to Saturday, 10am to 10pm.
In the event whereby a failed delivery is made, Pickupp will redeliver on the next working day (up to 2 redelivery attempts).
3) Standard International Shipping:
Standard international shipping takes about 7-10 working days, excluding customs checking or other unforseen circumstances.
4) Express International Shipping:
Standard international shipping takes about 2-3 working days, excluding customs checking or other unforseen circumstances.
Kindly ensure that the right colours/sizes of the correct products have been selected before proceeding to check out.
For any amendments to the orders prior to shipment, you may send a request to our customer service via email at firstname.lastname@example.org
If your order consists of a backorder item, your order will only be shipped after the BO stocks have arrived.
If you would like your instock item to be shipped first, kindly opt for a separate BO shipping when placing your order.
For orders that have opted for self collection at our collection point, kindly collect the orders within 6 months from the time the order is ready for collection.
Orders not collected within 6 months will be considered as cancelled, and store credits will be issued to your account (3 months validity).