Customer Service Executive (Hybrid)
Responsibilities
- Day to day operations (including but not limited to packing of parcels)
- Dispatch of international orders
- Liaising with courier partners
- Stock take / arrangement of racks
- Attend to all customers' emails, messages on all social media platforms and all customer service-related matters
- Require critical thinking & problem-solving skills
- Able to commit to work on rotating weekend shifts (Saturday & Sunday)
Requirements
- Proficient in English
- Experience in e-Commerce operations/similar is preferred
- Able to work under fast-paced environment
- Must be a team player
- Singaporean or PR based in Singapore only
You will be rotated between Operations and Customer Service department every quarter / as when needed, with Customer Service as the main focus of attachment. This is a all-rounder role where you will be trained in both day to day operations and customer service.
Interested candidates may drop us an email with your resume at business@lovet.sg. We regret only shortlisted candidates will be contacted.