| Description of Issue |
Constitutes as a Defect |
Does Not Constitute as a Defect |
| Broken Buttons/Buckles |
√ |
|
| Loose/Dropped Metal Buttons |
√ |
|
| Completely misaligned Buttons |
√ |
|
| Clasps that cannot fasten |
√ |
|
| Dropped Buttons/Buckles (would be assisted further if the button/buckle could be resewn) |
√ |
|
| Missing Buttons/Buckles (would be assisted further if extra buttons/buckle are available) |
√ |
|
| Broken Zip |
√ |
|
| Inoperative Zipper (unable to zip and unzip) |
√ |
|
| Broken Stitching |
√ |
|
| Overly loose/messy threads which would run if cut |
√ |
|
| Open Seams/holes |
√ |
|
| Straps sewn incorrectly |
√ |
|
| Excess fabric |
√ |
|
| Thread Runs/Seam Unravelling |
√ |
|
| Inner Lining exposed/longer than main fabric |
√ |
|
| Incomplete sewing of embroidery which would cause thread runs |
√ |
|
| Asymmetrical pockets |
√ |
|
| Minor Loose Threads |
|
√ |
| Denim Frays (if it's a design) |
|
√ |
| Unremovable stains |
√ |
|
| Burnt marks |
√ |
|
| Streaks on the item that is unremovable |
√ |
|
| Iron Marks that cannot be removed after washing/steaming |
√ |
|
| Minor Stains in inner lining |
|
√ |
| Minor Stains that could be washed off with some soap and water |
|
√ |
| Discoloration of items |
√ |
|
| Denim Wash Slightly darker at areas which are thicker/not exposed |
|
√ |
| Slight colour differences due to different monitor resolutions and studio/outdoor lighting |
|
√ |
| Printing defects/errors |
√ |
|
| Missing Pattern Parts (case by case basis) |
√ |
|
| Different embroidery/eyelet patterns (ie. straps have different embroidery/eyelet designs) |
|
√ |
| Poor elasticity of elastic bands (eg. for items like smocked tops) |
√ |
|
| Snapped Elastic |
√ |
|
| Mistagged size |
√ |
|
| Minor threading on inner lining |
|
√ |
| Colour run/transfer due to self infliction during wash |
|
√ |
| Piling/furring from friction (eg. bags/rough surfaces) |
|
√ |
